Privacy policy

Scotts (London) Limited will not disclose any information on any customer to any third party other than to process the orders and deliver products to the customer.
In particular, Scotts (London) Limited does not retain details of customers’ credit cards. All payments are processed though the secure Shopify payment gateway and Scotts (London) Limited does not have access to the customer’s card details at any time.

Scotts (London) Limited agrees it will not contact the customer by e-mail to request personal information or data at all. If the customer receives any such request, the customer is advised not to respond.

We understand that many people still worry about submitting personal details on the Internet – especially their credit/debit card numbers. So we’d like to reassure you that any information you provide here will remain safe and secure.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.