FREE UK delivery for Collars, Leads & Accessory orders - Advice & Sales call 07831 667766

Care Guide

Faux leather beds

Dust the sofa and cushion with a microfiber cloth to remove any dust and debris.

Make a soap and warm water solution using a mild liquid detergent. Wipe the fabric gently with a non-abrasive sponge, until all the visible dirt is removed.

Rinse the faux leather thoroughly using warm water and a clean sponge. Make sure to get in the crevices of furniture or embossed faux leather so that soap suds or dirt do not get lodged in small cracks or folds.

Wipe the surface dry with a lint-free towel.

Soak up stains immediately with a dry cloth. Faux leather is water resistant, but it is also a breathable material therefore stains can get stuck in the material's pores.

Ink and crayon stains

Remove stains, such as ink, lacquer, pencil and crayon with rubbing alcohol, also known as isopropyl alcohol. Dampen a cloth with the alcohol and rub the stain. Do a spot test first in a part of the sofa that is hidden from view.

It may take a few minutes of rubbing to remove the stain.

PLEASE NOTE Use rubbing alcohol sparingly, especially on dark colors. Repeated cleaning with alcohol can permanently lighten the area.

Real leather

It is important to dust the sofa thoroughly then use a vacuum cleaner to remove any debris that may have collected in the button recesses, then wipe with a clean, soft cloth. (Be careful when vacuuming so that you don’t accidentally scratch the leather with the plastic cleaning attachments)

This will ensure that dust and dirt will not be pressed into the leather as you continue the cleaning process.

Lightly soiled areas, wipe down with a damp, soapy cloth. This is good for big patches of light soiling that would be tedious (and expensive) to clean with leather cleaner.

Use a mild, all-natural soap that does not contain Sodium Laurel Sulfate or similar. Harsh soap will cause the leather to dry out and potentially discolour.

Do a spot test first in a part of the sofa that is hidden from view.

Don’t rub too hard, as this will just push the dirt further into the leather.

This method is also good for cleaning off anything sticky and water-soluble

Use light strokes and rinse the cloth often.

Alternate with a clean dry cloth to wipe away loose dirt. This should also keep the surface of the leather relatively dry.

If there is any mold or mildew, lightly spray the leather with a mild solution of vinegar and water.

Try to use as little liquid as possible, and wipe quickly to keep it from soaking in too much.

The vinegar is a mild disinfectant and should kill any mold.

Heavily soiled Areas

Use a leather cleaner for more heavily soiled areas. Cleaning products that are not designed specifically for leather can strip away the leather’s natural oils, causing it to dry out and crack over time.

Look for a good saddle soap or natural leather cleaner that contains natural beeswax.

The best cleaners are wax rather than oil-based. This allows the cleaning product to condition the surface of the leather, but not soak in too much and change the way the leather “breathes.”

Remember that leather is a natural material, and every hide is unique in colour and texture.

Spot test the cleaner. Clean a small spot that is not easily visible before using it on the entire sofa.

Make sure that the leather has dried fully and that no stains or discolorations are left behind before using the product on the entire sofa.

Many leather cleaners contain solvents that can discolor the leather.

Apply the cleaning product with a damp cloth.

Applying medium pressure, rub the surface of the leather with a circular motion.

A cloth that is too wet will leave stains on the leather.

Start with areas that are the least dirty, then work your way to dirtier areas. This keeps the dirt from spreading.

Change or clean the cloth often.

Wipe excess cleaner from the sofa. With a clean, damp cloth, wipe each cushion again, rinsing the cloth in clean water after each pass over a cushion.

Do not use a cleaning product for this round, since you are rinsing the surface that you just washed.

Dry the sofa and cushion using a dry cloth, then ventilate the area to make sure it dries as quickly as possible.

Velvet fabric beds

For general cleaning we recommend that you use a vacuum cleaner to remove hair and dust and any loose debris that may gather in the button recesses.

A soft brush may also be used for general cleaning, particularly if you need to remove any dirt that dried on the surface of the fabric.

We use an easy care synthetic fabric that is washable, if you have more heavy soiling on the sofa make a very weak soap and warm water solution using a mild liquid detergent. Wipe the fabric gently with a non-abrasive sponge to soften or dissolve any visible dirt.

Then use a soft brush to gently clean the area using a circular motion, repeat this action alternating the direction of the brush until you have cleaned the area.

Rinse the area with clean lukewarm water using a cloth or sponge.

Then dry the area you have cleaned using a dry cloth then ventilate the area to make sure it dries as quickly as possible.

Care Guide - Faux Fur Throws

For small areas - Spot cleaning with cold water and/or gentle soap – usually water will do.

Washing instructions for pet throws

You must clean your pet throw without heat or chemicals. We recommend that you either hand wash in cool water (almost cold) and naturally dry or machine wash on ‘delicates’ at the lowest temperature, with NO CHEMICALS use a light spin and allow to dry naturally or tumble dry at a low heat.Your Pet throw is also suitable for dry cleaning.

DO NOT WRING as this will mark the fur.  

Occasionally throws arrive with creases in the fur. What should I do?

Sometimes this happens due to folding in transit, or if you have packed your blanket away for any period of time. Generally creases will drop out in a few days once the blanket has been opened and aired. If they still persist after a few days, we recommend gentle brushing. If they still persist cover the creased area with a damp, cold, 100% clean cloth or towel for 30 minutes to an hour, and then brush the fibres into place with a soft, clean brush (like a soft hairbrush) and allow to dry naturally.

Storage

You may sometimes wish to store your Faux Fur product. We recommend if possible to fold and roll your throw carefully to reduce the creasing. Following the direction the faux fur lies and placing in a clean, polythene container or zipped polythene bag. A linen clothes storer is perfect if available. Store in a cool, dry place away from direct heat, and once removed, follow instructions above for any creasing. take care of your Faux Fur product and it will last many years.

Place throw on a towel on a lukewarm radiator or in the airing cupboard. If dry cleaning please please instruct the Dry cleaner to process without heat. 

The wonderful sheen is created by using an acrylic processthis can be destroyed by heat and could leave your faux fur pet blanket fibres rough and bent. To keep the fibres in perfect condition – brush gently while still damp in the direction of the pile if necessary – usually a good shake will do.

DO NOT HEAT TO DRY OR PUT NEAR HEATPlease do not use a hot radiator, or place in front of a fire to dry. This is because the process used to create the fabulously natural sheen and feel on the faux fur is very susceptible to heat and any heat application will damage the sheen and feel.DO NOT IRON

Do Faux Furs shed fibres?

Under normal conditions – no. We use the best quality Faux Fur and, unlike the real thing, our faux furs do not shed any fibres. However, there may be some residual fibres from cutting and making the product, so give it a shake on arrival. After that there will be no shedding under normal conditions.

Our throws are not bonded (glued) together like so many others on the market – they are 100% stitched for quality and lifespan.

Faux Fur is not Fire retardant so please keep away from fire.